It’s been three months now since I had Verizon Fios Installed. I am very happy with it compared to Comcast. The service is much better overall than I hoped it would be. But as with most things, you take the good with the bad.
The internet portion of the Triple Play is very good. As stated in an older blog post, I have the 20mb download and 5mb upload tier. The speeds are great, and for the most part constant. Certain times of the day when Comcast would start to lag are pretty much non existent with my Verizon service. As much as I like the quality of the service there is one major problem…the hardware. The included Actiontec router is decent, but has some major flaws. I was lucky enough to get the Gen 2 (rev. E) version of the Actiontec hardware but it still has major problems. There is a NAT table limitation that practically makes the router useless. When trying to connect to torrents or even Steam server lists, you hit the connection limit and the router locks up. Usually closing out of the program will fix it, but sometimes a restart of the router is needed. The only way around this is to run ethernet cable through the house to where the router is placed.
By installation default, the ONT is connected to the router via coaxial cable. Because of this, you need a router such as the Actiontec to take the MoCA connection. MoCA is needed to give IP Addresses to all of the set top boxes throughout the house. Like I said, I could run an ethernet cable through my house and up to the 2nd floor where the router is, but that is a lot easier said than done. If I ever feel like taking the time to do so I might, because then I could use my own router. Even if I use my own router (D-Link Dir-655) I would still need to connect the Actiontec to it for the MoCA bridge. Currently I have my D-Link connected into the Actiontec because the wireless signal is much better and everything wired here is gigabit.
As for the television portion…I couldn’t be much happier with the service. The picture quality is amazing. It’s quite obvious how much better the quality is of FiOS over Comcast. The channel lineup is great. Having over 100 HD channels is definitely nice. The Multi Room DVR works fairly well. The main problem once again though is the hardware.
The Motorola boxes seem to have a problem with HDMI connections, primarily with Samsung televisions. Of course I only buy Samsung LCDs. I have 4 through the house in varying sizes all HD and connected to HD boxes. One of them in particular, of course the one with the Multi Room DVR, has a major problem when trying to connect to HDMI. The image blacks out frequently because the signal is lost and it takes a few seconds for it to work again. Also, after the latest firmware update (that I also blogged about) when using Component cables the signal is occasionally lost. It much less frequent and takes only a fraction of a second for it to return, but there is definitely a problem. It just sucks to see such dodgy hardware when the service itself is so great for both the TV and Internet.
Without a doubt I am happy to have made the switch from Comcast to Verizon. The cost is much less per month and the overall service is much better. If Verizon can fix the problems with the hardware I wouldn’t really have much of anything to complain about.
I hope this post helps answer any questions of those people who are thinking about switching. If you have any other questions or comments please post them below…