Apple Reportedly Offering 15% Refunds to Purchasers of Troubled 27-Inch iMacs
{ Posted on Friday, February 5, 2010 at 3:24 pm by John }
Apple has been struggling with the flickering issue on the 27” iMac displays, it appears that Apple is apparently offering 15% refunds to users who have exchanged their iMacs multiple times in seeking to have the issues addressed.
On a $2,000 iMac 15% is about a $300 apology from Apple’s customer support. Digging around online, it sounds like you need to be a repeat iMac returner who’s dealt with multiple 27-inch iMacs.
Despite the apparent refund program in effect and Apple’s efforts at addressing the flickering issues, the company has yet to publicly acknowledge the yellowing issue generating significant numbers of complaints from customers.
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John works in the public IT sector focusing on network security and system admin/monitoring.
