FiOS 1.7.1 Update
Luckily (or not) the Pittsburgh area was one of the first areas to receive the latest FiOS Firmware update of 1.7.1. After a few attempts over the last few days, the roll out here seems to be complete. The firmware was released, then rolled back, and now released again.
If you recall, in a recent chat with Verizon Tech support, I was told that the issues with my HD boxes weren’t truely issues, but not to my preference. As we all know, that was completely untrue. And this firmware update proves it. The 7xxx series boxes now have the 4:3 guide once again. The current show information and the guide itself is no longer stretched.
I wish there was a way to talk to “Anthony” again directly. I don’t appreciate being lied to by support staff.
Maybe in the future, companies and employees will admit to doing something wrong. In the long run, it will hurt the company less. Customers are not stupid and I don’t appreciate my intelligence being questioned. If you take a look back at my prior blog post regarding the issues I faced, you will see why Verizon and their staff have lost some of my respect.
Steve works in the IT field, focusing mainly on Networking, Database Management, Web Development and Programming. | 
Thanks for the update, I truly hope that someone at Verizon sees this. Even better, that they see it and make adjustments to their customer service approach!
Trust me Steve there were issues with the 1.7.0 upgrade and I reported my HDMI issues that were not occuring pior to the upgrade. They told me that I would have to use a component cable. I fought and fought until this update which now resolved my HDMI Issues. Could be they possibly rolled it back.