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FiOS Quantum Internet is FAST

By on May 21, 2015 | 0 comments

Through the years, I’ve had nothing but great service from Verizon FiOS, which is the exact opposite of my time spent with Comcast. I couldn’t wait to switch from Comcast when FiOS became available in my area over 5 years ago now. Recently, I decided to switch to the 75/75 FiOS Quantum internet plan. In no way was my internet slow before when I had the 50/50 tier, but now it’s surprisingly fast. With most companies, you are lucky to get the rated speeds you pay for. With FiOS, at least in my area, that is not the case at all. They state you get speeds “up to 75/75″ but in reality, the speeds they give well surpass that. I have run various speed tests, as shown below, to give a general idea of the speed I get with my upgraded service: As you can see, I get above the rated speeds from servers in various locations. Once you start to have internet speeds in...

iPhone 3GS vs BlackBerry Storm – Part 1

By on Mar 6, 2010 | 3 comments

I just recently changed jobs, and my new company has issued me an iPhone 3GS. So that being said, I thought a comparison between this device and my old BlackBerry Storm is in order. I’ve only had my iPhone for 5 days, so I will follow up this article in a week or so with part deux. Coverage: I have always had a Verizon cellphone (Smartphone or not) for years, so the thought of switching carriers did cause a bit of concern.  I heard multiple people say the AT&T coverage in my area (Pittsburgh) was not that great in comparison to Verizon’s.  Generally a few dropped calls would be  okay, and even understandable, however since this is primarily used for business I need to have a reliable network.  I don’t believe in the TV commercials for AT&T or Verizon, as they are playing the marketing game, and really only the individual using the phone can correctly assess the...

FiOS 1.7.1 Update

By on Feb 19, 2010 | 2 comments

Luckily (or not) the Pittsburgh area was one of the first areas to receive the latest FiOS Firmware update of 1.7.1. After a few attempts over the last few days, the roll out here seems to be complete. The firmware was released, then rolled back, and now released again. If you recall, in a recent chat with Verizon Tech support, I was told that the issues with my HD boxes weren’t truely issues, but not to my preference. As we all know, that was completely untrue. And this firmware update proves it. The 7xxx series boxes now have the 4:3 guide once again. The current show information and the guide itself is no longer stretched. I wish there was a way to talk to “Anthony” again directly. I don’t appreciate being lied to by support staff. Maybe in the future, companies and employees will admit to doing something wrong. In the long run, it will hurt the company less....

Verizon Tech Support (FW 1.7 related)

By on Jan 20, 2010 | 7 comments

Ah, another FiOS post here. Usually I am very happy with the service…today, not so much. I contacted support because the 1.7 firmware was finally rolled out to Pittsburgh. It is fairly common knowledge that the 1.7 firmware totally screws up the guide to a point that it is actually a pain to use. It looks horrendous and is not right at all on the 7xxx series boxes. But, it displays correctly on the older 6400 series ones. Here is my chat with tech support regarding the issues I have. He was by far one of the worst representatives I have come across while talking to Verizon support. Anthony(18:55:31): Thank you. One moment while I pull up your account. I am sorry for your problems, but I will help you. Please be patient. Anthony(18:55:51): Are you havign a HDMI issue since the 1.7 firmware update to the boxes? StevoFC(18:56:09): no I’m having guide issues on the 7100 series...

DVR Replacement

By on Aug 7, 2009 | 3 comments

Well, most of you have probably read my post regarding the component cable problem that I thought I had with my multi room DVR from Verizon. It turns out that wasn’t the problem. It’s strange though, for about a week after I swapped cables I had no problems. After that, the same thing kept happening. I contacted support via chat and told them about the problem. They told me they could “initialize” my box because it was possible there was some sort of programming error after the last firmware update. I said no problem and they told me to contact them again if the problem persisted because a replacement DVR would need to be sent. That same evening I contacted them again and told them the problem was still there and without any problems I was told a new one would be sent via UPS. Since I contacted them on a Friday evening, the box wasn’t going to be delivered...

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